Okay. I believe in God, let's just get that out there.
I also believe that even God occasionally needs entertainment.
Enter Danielle.
So, back in May we purchased a new dishwasher. Oh, the joys of home ownership. I remember when $500 was a shopping spree. No, no. These days that is not the case.
Anyway, so Rob and I went to Lowe's where Bob, the SO helpful salesperson, helped us pick out a dishwasher in NO time! (imagine that! ). It's self-heating so it doesn't even waste our water heater energy. He even brought all the paperwork right to us so all we had to do was sign the dotted line and write the check.
-One month later, said dishwasher is not working. The soap door doesn't open during the wash cycle so basically our dishes are just getting a nice, warm spray. Like a sauna for your plates.
I called Lowe's where I was transferred, and transferred, and transferred and.... you get the point. Finally, they gave me a new number to call and get someone to fix it.
This guy was amazing. He showed up in a white van (re: SUPPOSED, YET SEEMINGLY INACCURATE DESCRIPTION OF THE METHOD OF TRAVEL FOR THE sniper shootings of 2002) sat on the floor in my kitchen and opened up his "Mr. Fix-it manual". First he said I was using the wrong soap. (this is possible?) When I debunked that theory, he swore it was that our water didn't heat (re: above "SELF HEATING DISHWASHER"). When he left, he was frustrated that I wouldn't sign something saying he had fixed it. Call me hard to please.
When I called Lowes AGAIN to get a new guy they literally said "Okay, we'll send out the good team this time" The catch is that you have to wait two weeks. Whatever. Two weeks is today, my friends. Between 8-12. I took the morning off to wait for said dishwasher guy. It's 3pm. I have taken an entire day of leave and no one has shown up. Am I angry? Oh, A TAD.
This is not over, Lowe's. Not even close.
christmas time
13 years ago
7 comments:
You are giving me nightmares about my old job with Maytag. So glad I don't have to deal with those issues on a daily basis! Stay strong with those service men and Lowe's workers. I'm proud of you!
OK - Not to be picky, but the 2002 snipers were driving a sedan....(just so you know)
Anon - not sure where you live but if you are in the area, you probably remember that it was widely reported they were driving a white van and for weeks everyone was terrified over the white van... i am assuming that the was the gist in the post.
Its customer service like "Bob of Lowe's" that sold me on an annual subscription to Consumer Reports. God helps those who subscribe themselves...
err...did you mean to say "it was widely incorrectly reported" that the beltway snipers were driving a white van? Really, that is why it was so hard to find them....
danielle, maybe you should refrain from referencing past news details. it seems to get everyone in a tissy.
Seriously! People RELAX. It's just a VAN. Please see A REVISED version of the original post for a more 'acceptable' rewording. And please. For you, for me, and for people who aren't so anal retentive, make some plans to get out more. (that's right. I called you anal retentive....ooooooh)
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